HELPFUL HINT: After clicking on a Guide, SAVE it to your local drive (usually C:) on your computer. Then use Word to open it and print it out as needed. They are large documents and can take a few minutes to open if you do it straight from the website instead of saving first to your local drive. Saving the file locally is a faster way to open up and access a Guide.
For UPK connectivity problems and troubleshooting please call our help desk at 827-2121