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The DFA Help Desk and IT Team are working remotely and we will continue to provide quality service and support during this time. DFA Help Desk will operate as normal.

For assistance, please email us for any issues related to SHARE.

Thank you for your cooperation and patience.​

Click on the links below to access SHARE

FINANCIALS (FCSM) | Human Capital Management (HCM)

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SHARE Financial/DFA-IT Help Desk: (505) 365-3499

The SHARE Financial/DFA-IT Help Desk phone is for DFA-IT/SHARE Financials help/questions and HCM Password resets.

All other issues/questions please contact your agency help desk.

DoIT Enterprise Support Desk​ – 505-827-2121 Option 3

NM Dept of Game and Fish – 505-476-8000

NM Taxation and Revenue Dept / Motor Vehicle Division – (505)827-0700

Department of Workforce Solutions – (505)250-3926

NMDOH COVID-19 Updates – 855-600-3453​ Coronavirus Hotline​

How to Submit a SHARE FIN/DFA-IT Help Ticket

To report SHARE Financial/DFA-IT issues or to request assistance please click link below (only if your email ends with @state.nm.us).

SHARE Open Period Updates:

JULY 2021 PERIOD 01 (FY22) IS OPEN

MAY PERIOD 11 (FY21) IS CLOSED

FY20 IS NOW CLOSED PERIOD 998 IS NOW OPEN

**Note: For agency emails that do not end with “@state.nm.us”
Submit emails to FCDSU.Help@state.nm.us and Cc DFA-IT@state.nm.us
SHARE Information Center
File Type
SHARE Information Center WEB
SHARE Training Sessions
File Type
HCM Training WEB
Financial Training WEB
Help Desk Workflow
File Type
Financials Help Desk Process PDF
Most Frequently Asked SHARE Questions
File Type
How Do I Update My Email in SHARE HCM? PDF

SHARE Security Access Authorization Requests:

To request access for new users or changes to an existing user ID, please complete the following forms and email to SHARE Security

NOTE: AUDITOR ID’S WILL NOT BE REACTIVATED WITHOUT A SIGNED CONFIDENTIALITY AGREEMENT
IF YOU HAVE QUESTIONS PLEASE CONTACT DFA HELP DESK VIA EMAIL: FCDSU.HELP@STATE.NM.US

SHARE HCM Issues/Assistance:

Call the DoIT Enterprise Support Desk at 505-827-2121 (be sure to listen to the recording fully) or send an e-mail to DoIT Enterprise Support Desk

An email will  automatically create a ticket and it will be forwarded to the appropriate HCM staff member.