Information Technology Bureau


Support DFA in all endeavors and in the implementation and development of technology and software to reduce redundancy and increase efficiency and productivity.

Mission Statement

Provide quality customer service to DFA employees, provide technical guidance and expertise to address business needs.  We strive to support and guide DFA and its employees to meet their goals and objectives.


Provide centralized support to DFA with all systems, infrastructure and networking needs. 

Staff Job Title Phone No.
Joseph Baros Chief Information Officer 505-365-3499
SHARE/DFA IT Help Desk  SHARE/DFA IT Help Ticket 505-365-3499
Alberta Garcia IT End User Support Supervisor 505-365-3499
VACANT IT End User Support III
Crystal Garcia IT End User Support II 505-365-3499
Abigail Richmond IT End User Support I 505-365-3499
IT Support Unit Email 505-365-3499
Elizabeth Jaramillo IT Supervisor 505-365-3499
Karen Vigil IT Systems Administrator II 505-365-3499
Francisco Romero IT Network Administrator I 505-365-3499

How to Submit a DFA-IT Help Ticket

To report SHARE Financial/DFA-IT issues or to request assistance please email (only if your email ends with

**Note: For agency emails that do not end with “”    Submit emails to and Cc